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xxx
University of Texas at Austin
1 University Station - C2369
Austin, TX 78712
（512） 555-3454
EDUCATION
BACHELOR OF BUSINESS ADMINISTRATION IN MARKETING
University of Texas, Austin, TX, May 2002
College and Graduate School of Business
Major: Marketing; Minor: Spanish
Cumulative GPA: 3.8
PROFESSIONAL SKILLS
Entrepreneurial: Designed, published and promoted 35-page marketing Web site.
Established, managed, and sold lawn service consisting of 20 clients.
Founded and maintained car detailing service responsible for 25 clients.
Professional Sales: Telemarketed as an order-taker for Longhorn Tire Supply, which involved learning and implementing sales presentation and conflict-resolution skills.
Performed cold, door-to-door sales calls to obtain clientele for a deli delivery route and landscape service company.
Solicited Austin business professionals for donations and sponsorships of UT Crew, Club Hispanic, and George Bush Hall events.
Communications: Composed business news articles as an intern and authored editorial articles as a freelance columnist for the Texas Business Weekly.
Drafted professional letters for the Texas Bureau for Compliance Monitoring and a financial assistance proposal for the Austin Rotary Club in an academic internship with the Migrant Farm Workers Association.
Performed reading, writing, and speaking activities in Spanish while participating in a language immersion program in Costa Rica, a Latin American S书包范文tudies trip in Guatemala, and a business internship program in Ecuador.
Multicultural: Developed integrated marketing plan for sale of services to Latin American municipalities through internship program in Ecuador.
Participated in Spanish immersion program in San José， Costa Rica, while living with a local family and attending a language school for one month.
Interacted with Mayan Indians to observe their cultural norms and study their language for two weeks through a Latin American Studies trip to Guatemala.
HONORS
Whos Who Among Students in American Universities
National Honor Society: 4 Semesters
Deans List: 4 Semesters
Honor Roll: 2 Semesters
ACTIVITIES
Resident Assistant, UT Department of Residential Life
General Member, UT Alumni Association
Rower, UT Crew Team
Notes
The Cumulative GPA (Grade Point Average) is the calculation of all grades received while an undergraduate or a graduate student at the university.
basic information
Resume: RESUME
Name: XXX
Gender: Female
Date of Birth: Jan.18, 1975 Marital Status: Single
Mobil: 13822291300
E-mail:
Education/Training
20xx.09-- 20xx.12 AIA International Financial Reporting Standards Course
20xx.09--20xx.07 Guangzhou Radio & TV University
Bachelor: Accounting
1994.09--1997.07 Jinan University, Finance Department
Associate: Stock Investment
Working Experience
Guangdong Securities Co., Ltd 1997.07—20xx.09
Postion: Staff , Customer Service Department
1. Gathered information from financial media in support of the investors’ decision-making;
2. Provided staff training on investment conception and analytical skills,;
3. Assisted in organization of large-scale lectures on investment consulting, writing lectures’ briefs and recommended securities and services;
4. Provided consultation on trading operation, dealt with counter business (including securities trading, accounts opening and funds transference).
Everbright Securities Co., Ltd. 20xx.10—20xx.03
Position: Customer Service & Financial Advisor, Customer Service Department
Responsibilities:
1. Provided frontline customers with investing instruction and suggestion for their risk- return preference;
2. Introduced online business and Stock Trading Settlement Service on Commission;
3. Maintained daily operations on the trading floor, communicated with departments and reported trading conditions and problems to management;
4. Managed trading rooms for middle clients, providing consultation on business affairs, making statistical analysis of the monthly margins/volumes.
Xinjiang Securities CO., Ltd. 20xx.04—20xx.11
Position: Account Supervisor,Customer Service Department
Responsibilities:
1. Provided investing suggestions to clients;
2. Promoted the company’s marketing strategies;
3. Broaden client base, introduced online business and Stock Trading Settlement Service on Commission;
4. Maintained relationships with key accounts, providing consultation on business affairs, making monthly margins/volumes statistics and analysis.
Guangdong Ericsson Technology Co., Ltd. 20xx.12—20xx.03
Position: Administrative Associate, NRO Division
Responsibilities:
1. HR data statistical verification and budget control in CATS system,
2. Assisted in dealing with the financial budget application, approval and payment issues for the division;
3. Organized the team-building activities for departments;
4. Made damaged products replacement application through ECHO system;
Philips (China) Investment Co., Ltd. 20xx.04—
Position: Administration Supervisor, Purchasing Department
Responsibilities:
1. Wrote purchase cost-analysis reports, establishing costs control evaluation and forecasting systems;
2. Developed Asia Pacific suppliers channels, leading price negotiation with vendors;
3. Handled department’s financial issues and ensured timely purchasing payments;
4. Followed up purchase orders, oversaw vendors’ production and delivery;
5. Provided performance evaluations of suppliers, dealt with department administrative affairs and document filing.
Special Abilities
English (CET- 4)
Securities Investment (Certificates of Stockbroker and Investment Analyst )
Accounting(AIA IFRS Diploma & AMIA Certificate)
Computer (Office20xx, Website design, Typing: 80words/ min)
Writing (Advertising Copy, Business Papers and Analysis of Marketing Research)
Name:
Current residence: Baiyun District
Household membership of Origin: Sichuan
Job search intention and work experience
Personnel types: ordinary job
Position: Site operations staff
Work Experience: 1
Job type: Full-time
Date Available: Anytime
Salary requirements :3500 - 5000
I hope Working Area: Guangzhou
Work Experience
Company Name: Yun Nan Sutai Electric Co.， Ltd.
Beginning and ending date :20xx-03 ~ 20xx-04
Company Type: Private
Industry: Construction & Engineering
Positions: Head of Network Operations
Job Description: 1, responsible for the company network marketing strategy formulation;
2, online media and public relations resources development, management and operation;
3, the status quo for the product, based on user feedback, timely improvement products network marketing means and made the overall product planning;
4, responsible for planning the company website and SEO, to ensure normal operation of the site, optimized website ranking;
Educational Background
Graduated: Sichuan University West China
Highest Level of Education: college graduation date :2012 -06-01
By Major: Food Science and Engineering
Self-Identification
I am cheerful, like challenges, good and to communicate with others, a sense of responsibility, self-confidence, initiative.
There are good targets planned work, study and life, extremely cherish the time.
Hard-working, honest and trustworthy, dare to dare is my basic, aggressive is my belief.
In our students, I was not the best, but I have ideas of unremitting struggle,enough self-confidence, more war stronger spirit and loyal work hard style.
It has its own on some insights can be more quickly accept new things, there is a certain self-learning ability.
Room 212 Building 343
（010） 62771234 Email
Zheng Yan
Objective
To obtain a challenging position as a software engineer with an emphasis in software design and development.
Education
1997.9-20xx.6 Dept.of Automation,Graduate School of Tsinghua University, M.E.
1993.9-1997.7 Dept.of Automation,Beijing Insititute of Technology,B.E.
Academic Main Courses
Mathematics
Advanced Mathematics Probability and Statistics Linear Algebra
Engineering Mathematics Numerical Algorithm Operational Algorithm
Functional Analysis Linear and Nonlinear Programming
Electronics and Computer
Circuit Principal Data Structures Digital Electronics
Artificial Intelligence Computer Local Area Network
Computer Abilitees
Skilled in use of MS Frontpage, Win 95/NT, Sun, Javabeans, HTML, CGI, javascript, Perl, Visual Interdev, Distributed Objects, CORBA, C, C++， Project 98, Office 97, Rational RequisitePro, Process,Pascal, PL/I and SQL software
English Skills
Have a good command of both spoken and written English 。Past CET-6, TOEFL:623;GRE: 2213
Scholarships and Awards
1999.3 Guanghua First-class Scholarship for graduate
1998.11 Metal Machining Practice Award
1997.4 Academic Progress Award
Qualifications
General business knowledge relating to financial, healthcare
Have a passion for the Internet, and an abundance of common sense
name: xxx gender: male
age: 22 date of birth: 1986-12-24
marital status: single e-mail:
mobile: 86-134****5484 dorm: 86-10-****7564
education
XX.09-XX.07 beihang university electronic information engineering bachelor
major course: c language, analogical electronics, digital electronics, signal and system.
info during the school
XX-12 undertook the preliminary contest of the 1st tv skating competition in my college.
XX-07 joined in micro freestyle inline-skating team as leader.
XX-12 founded the inline-skating club in beihang university as the president. now it has 200 members.
XX-11 won the first prize in flash designing competition in my department.
internship experience
XX.01
-XX.02 ，inc (beijing) beijing trained in client developing department
XX.10
-XX.12 novots technology ltd beijing database backup and management from vpn
XX.03
-now sikangrui sporting goods beijing campus agent, sale per year>60000rmb
it skills
skilled in windows xp and officeXX.
language skills
fluent oral english; cet 4 certificate score: 511
self-appraisal
1、 rational, be adept in planning and executing.
2、 honest, easy to communicate with, like doing things that is challenging.
3、 a lot of experience in club managing and campus activities.
career objectives
in the following three years, my target is to be a first-rank person in my field.
other info
strong suit: freestyle inline-skating.
hobbies: literature and all kinds of sport games.
dr (mbbs)
personal details :
name : dr
address:
email:
date of birth:
age:
marital status :
sex :
nationality:
medical registration :
full registered with medical council which is affiliated to medical council of.
registration no.:
registration date :
qualifications :
professional qualifications :
posgraduate studies:
qualification obtained:
year completed:
universtiy of education organization:
basic qualifications :
undergraduation studies：
high school studies：
educational achievements:
d-90, 25th street
clewiston, fl, 0510
cell: (123) 459 9784
email:
career profile:
to get a position as a customer care officer where my skills of handling customers will be utilized for the growth and development of the organization.
professional strengths:
possess seven years of experience in customer service
in-depth knowledge of basic operating systems
flexible, attention to detail and ability to learn quickly
possess excellent listening and responding skills
ability to handle multiple tasks and solve customer queries efficiently
possess good sales and customer service skills
excellent administrative and organizational skills
ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues
highly initiative to manage a busy workload without close supervision
ability to build and maintain good relationship with customer
educational summary and certifications:
bachelor's degree in english from daffodils arts college in the year 19xx
master's degree in english language from university of xyz in the year 19xx
certification course in communication skills from soft skills training center in the year 19xx
professional experience:
abc business center inc, state
20xx till date
customer care officer
responsible for dealing with customer relevant queries, complaints and request for information on products and services
assigned the tasks of recording all communications between various parties
handled the tasks of drafting documents as requested by customer care manager
prepared daily, weekly and monthly statistical reports
responsible for generating ideas on ways to resolve problems and serve customers in a better way
confirmed customer understanding of the solution and provided extra customer education as required
techno global center co inc, state
20xx till date
customer care officer
assigned the tasks of processing customer orders as well as provides details about the products and services to customers
handled the responsibilities of designing activities to improve business performance and customer satisfaction
conducted needs-based selling by using non-scripted probing techniques to find customer requirements
communicates effectively with teams in the program to ensure quality and timely expedition of customer requests
handled the tasks of preparing customer correspondence and updating customer files
assigned the tasks of responding to customer queries and concerns regarding product and services of the organization
areas of interest:
to apply my comprehensive customer service skills to meet the goals and objectives of the organization
to increase the sales and service of the organization by applying my excellent negotiation and customer service skills
personal details:
name: anny smith
date of birth: xx/xx/19xx
employment status: full time
relationship status: married
reference:
mr. charlie smith
senior customer care officer
lopez associates co inc, state
cell: 123-589-3655
email: